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Privacy policy.

In plain English: what we collect when you get in touch, why we need it, who sees it, and how to ask us to change or delete it.

Last updated 29 October 2026About 4 minutes to read
Contents01Who we are02What we collect03How we use it04Who we share it with05How long we keep it06Your rights07Cookies08Contact or complain09Changes

The short version: we only use your details to arrange and carry out your garage conversion. We never sell them, and we don’t send marketing unless you’ve asked us to.

01 · Who we are

Inspire Garage Conversions is a trading style of Grove Joinery and Building Ltd, a company registered in England and Wales (company number 10773092). We are the data controller for the personal information described in this policy.

Registered address: [registered office address]. ICO registration number: [ICO number].

02 · What we collect

When you enquire or bookYour name, phone number, postcode, garage type, preferred survey day and time, and anything you tell us about the project.
When you call or message usYour number, call times, and any messages or photos you send by phone, text or WhatsApp.
If you become a customerYour property address, email, quote and contract details, payment records and building control paperwork.
When you use the websitePages visited, device and browser, and how you arrived (for example, from a Google ad) — only if you accept analytics and advertising cookies.

The value calculator runs in your browser. We don’t store the house value or floor area you type into it.

03 · How we use it, and why we’re allowed to

  • To reply, arrange your survey and prepare your quote — steps you’ve asked us to take before entering a contract.
  • To carry out your conversion — performing our contract with you, including building regulations applications.
  • To keep tax, warranty and guarantee records — our legal obligations, and our legitimate interest in honouring your ten-year guarantee.
  • To understand which adverts and pages work — only with your consent, given through the cookie banner.
  • To send occasional news or offers — only if you’ve opted in. You can unsubscribe at any time.

04 · Who we share it with

We never sell your data. We share it only with the people who help us run the business, under contracts that protect it:

Our CRM and booking system (GoHighLevel)Website hosting (Webflow)Google Analytics & Google AdsWhatsApp (Meta), if you message usBuilding control & trusted subcontractorsOur accountant

Some of these providers store data outside the UK. Where they do, they use safeguards approved under UK data protection law, such as the International Data Transfer Agreement.

05 · How long we keep it

2 yearsEnquiries that don’t go ahead
12 yearsCustomer and guarantee records
6 yearsFinancial records, for HMRC

06 · Your rights

You can ask us, free of charge, to:

See the data we hold about youCorrect anything that’s wrongDelete it, where we don’t need to keep itStop or limit how we use itSend it to you or another companyWithdraw consent at any time

We’ll reply within one month.

07 · Cookies

We use essential cookies to make the site work, plus analytics and advertising cookies only if you accept them. You can change your choice at any time from the cookie settings link in the footer. Full details are in our cookie policy.

08 · Contact us or complain

For any privacy question or request, get in touch with Craig or Kyle directly:

Sales@InspireGarageConversion.co.uk07462 185307

If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We’d appreciate the chance to put it right first.

09 · Changes to this policy

If we change how we use your information, we’ll update this page and the date at the top. If the change is significant, we’ll tell customers directly.

Inspire Garage Conversions is a trading style of Grove Joinery and Building Ltd (10773092).PrivacyCookies© 2026